Moko Select is committed to providing exceptional customer service and quality products.
We offer free delivery within Australia on all orders over $100. For orders under $100, we charge a flat rate of $10. Express delivery is available at additional charges. Unfortunately, we are unable to ship to freight forwarders, armed forces, AFPOS or international addresses.
Standard delivery within Australia may take 2-7 business day, with an additional two days for rural deliveries.
Express delivery within Australia may take 1-3 business day, with an additional two days for rural deliveries.
If delivery time is critical to you, please kindly contact us before placing your order.
Most orders leave our warehouse next working day. Orders placed after 12 pm on Friday, on the weekend or public holiday will be dispatched on the first available business day.
We deliver via tracked delivery services, either by Australia Post or Sendle Couriers depending on your location. Someone will need to be present to sign for your parcel. If there is no one home, a notification card will be left and your package taken to a nearby post office or collection point for you to collect.
We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. If an ordered item isn’t available or we are unable to fulfil your order, we will notify you within two business days to arrange a backorder or a full refund.
We are not liable for loss, delay or damage by Australia Post or courier. Once items left our warehouse, they become the property and responsibility of the purchaser. If your order arrives incomplete or is taking longer than our standard delivery time frame, please contact us, and we can look into this for you.