Thank you for shopping at Moko Select.
If Your Item is Broken or Defected:
We’re sorry that your product is affected by a quality issue. We’re able to accept returns and provide refunds for items that are broken or defected at the time of receival. Please contact us to discuss your product issue and how we can help.
Change of Mind:
For hygiene and safety reasons, we are unable to provide change of mind returns once your package has been opened, unless your item is affected by quality or description issues. It’s our job to keep our customers safe, which means ensuring that all products are brand new and clean when they receive them. We thank you for your understanding.
Art and Blind Box Toys:
The surprise is part of the fun! The nature of our art and blind box toys means that we are unable to provide change of mind or partial returns on these products once your package has been opened, unless your items are affected by quality issues. We appreciate your understanding.